When you have a problem you better write it down than speak about it. When we are in group we use to take more extreme decisions than when alone. To talk with another about our problems can be of not help al all (this in the best situation) or even to be negative to us. Imagine you have a problem with a person you work with, if you talk about it with a friend probably your friend would understand you and you would take your arguments further than if you would't , this will make the problem bigger and bigger.
When we write down a problem the cognitive process is completely different than we we talk. We have to organize better the information, this will allow us to make a better analysis of the problem and would make easy to find solutions
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